www.arogyaretail.com is totally committed to protecting your privacy and ensuring the security
of any personal data generated from those who book order at this website. Maintaining the
confidentiality of these data remains our top priority. We firmly adhere to the requirements of the
- Section 43 A of the Information Technology Act, 2000.
- Regulation 4 of the Information Technology (Reasonable Security Practices and
Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules").
- Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
www.arogyaretail.com collects from you when you visit it and /or place an order on it. You can
be assured that www.arogyaretail.com will use such information sensibly and carefully, and only
in accordance with this privacy statement. We maintain compliance with the highest standards
of website privacy, so our visitors/Customers can securely place orders on our website.
Consent of yours
By accessing or visiting this website and submitting your data, you agree to be bound by the
and/or placing order. As part of providing our services to you, we may need to send routine
communications to you, such as order transaction emails and other administrative messages
through email and sms and other forms of communication. Although we prefer to communicate
with our customers via phone calls and SMS, as may be deemed necessary, you agree to
receive our phone calls and delivery messages, related to your orders/request on
www.arogyaretail.com. When you sign up to receive our newsletters, we may periodically send
emails about new products, special offers or other information, which you may find it interesting
and beneficial as well. This type of communication may be to remind you about prescription
refilling or anything which will assist you in taking care of your health. You must ensure to
provide us with the correct or up-to- date personal information so that I will be easier for us to
communicate with right person and to deliver products you order at right place. If, at any time,
you want to access, update or modify or eliminate any of your account information at
www.arogyaretail.com. During your visit to our website, we may automatically receive technical
information about your computer/device, including your IP address, your computer operating
system, time-zone, browser type and browser plug-in details, due to the communication protocol
settings on the Internet.
What data we collect
We collect information like your name, address, contact details, including your address, phone
number, email. When you browse our website, we may also collect information regarding the
pages you viewed, the web addresses from which you arrive or click through to, time spent on
certain pages, download errors and page response times. All these information help us analyze
your needs and choices in a more focused and individualized fashion.
How we use the information collected from you
We will collect and retain your personally identifiable information only to the extent that it is
necessary to fulfill our services to your entire satisfaction. Any personal information submitted
by you to the website or collected by us will be used only to:
- Process your order.
- To communicate to youTo improve our website's functionality, and to customize your future shopping experience with us;
- To make sure that our Website content is presented in the manner that is most effective for you;
- To communicate with you about any changes to our services;
- To verify your identity and perform checks to prevent fraud.
With whom we share your information
We do not sell, rent or exchange your any personally identifiable information that you provide to
us through this website with any third party for commercial reasons. However, we engage
trusted online payment service partners to perform payment processing and authorization
services (for net banking or credit/debit card validation). Through your use of the
www.arogyaretail.com services, you consent to our collection and transfer of your information to
our payment service partner websites. As with any business, it is possible that as our business
develops, we might sell or buy other businesses or assets. In such transactions, User/Customer
information is typically one of the transferred business assets.
Who can view your information
Your personally identifiable information can be accessed only on a need-to- know basis by
certain employees of www.arogyaretail.com, who are designated to carry out your requested
activity, and all such employees are bound to strict confidentiality obligations.
Cookies are small pieces of information placed by a website onto your computer's hard drive.
data about our web page traffic, which helps us save your preferences for your future visits. This
allows us to customize our website according to your interests, which will enable us to deliver a
more personalized service to our customers. You may choose to accept or decline cookies.
Please be aware that by declining cookies you may be unable to use our website to its fullest
We guarantee that all your personal information with us is secure. We take careful precaution to
protect our customers' personal information from unauthorized access, improper use or
disclosure or unauthorized modification. To prevent unauthorised access, we have put in place
the latest industry-standard security technology and procedures to safeguard the information we
collect online. Your personal information is encrypted and is protected with 256-bit Secure
Sockets Layer (SSL) software, which encrypts all information you input. We store your
personally identifiable information on the computer servers placed in a secure environment.
Even though we have taken significant steps to protect your personally identifiable information,
no company, including our Website, can fully eliminate security risks associated with Personal
Maintain Confidentiality of Your Prescription
We understand the confidential nature of the prescription you provide us to process your
medication order and we treat your prescription as protected information.
to review it periodically to ensure that you agree with any such changes that we make. We will
make best efforts to inform you of any important amendments by e-mail, message on the
Website or notification in Your Account. However, it is your responsibility to check the Policy
regularly to ensure that you agree with it and your continued use of the Website will be deemed
to be your acceptance of any changes that we make.